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General Terms and Conditions for Drivers

Last updated: 25 March 2026

Important: Please read these Terms and Conditions carefully before registering as a Driver on the CaminoCabs platform. By creating an account or using our services, you agree to be bound by these terms. By using the CaminoCabs Driver App for the first time, as well as each time you log in to the App, you are agreeing to these Terms.

1. Introduction and Definitions

1.1 About CaminoCabs

CaminoCabs Limited ("CaminoCabs", "we", "us", or "our") operates a technology platform that connects passengers with licensed taxi drivers. We are incorporated in Ireland (Company Registration Number: 806705) with our registered address at Prospect Hill, Finglas, Dublin, Ireland.

1.2 Definitions

  • "App" means the CaminoCabs Driver mobile application.
  • "Driver" or "you" means a licensed taxi driver who registers to use the CaminoCabs platform.
  • "Passenger" means any person who uses the CaminoCabs Passenger app to request transportation services.
  • "Trip" means a transportation service provided by you to a Passenger.
  • "Platform" means the CaminoCabs App and related services.
  • "Partner Driver" means a Driver who has been granted Partner status with additional benefits.
  • "Signal" means the CaminoCabs feature that allows Passengers to broadcast pickup requests to nearby Partner Drivers.
  • "Intermediation Fee" means the fee charged by CaminoCabs to the Driver in consideration for the Intermediation Services provided through the Platform, as set out in the Schedule of Fees (Intermediation Fees).
  • "Intermediation Services" means the services provided by CaminoCabs through the Platform to facilitate Transportation Services being procured by Passengers and provided by Drivers, including the procurement of Passengers, the provision of the App, booking management, payment collection and processing, and related support services.
  • "Transportation Services" means all taxi transportation services and other transportation services that may be provided by an SPSV, as made available for procurement by Passengers or otherwise intermediated by CaminoCabs through the Platform.
  • "End-Device" means the smartphone or other web-enabled mobile device used to access the App.
  • "Applicable Laws" means the Taxi Regulation Acts 2013 and 2016, as amended, and all regulations made thereunder, including the Taxi Regulation (Small Public Service Vehicle) Regulations 2015, and any other applicable laws, regulations and guidance relating to transportation by taxi.
  • "Road Safety Laws" means the Road Traffic Acts 1961 to 2018 and all applicable safety and road traffic regulations.
  • "Request" means a request for Transportation Services from a Passenger, including immediate requests and pre-booked requests.
  • "Commission Mode" means the billing mode in which the Driver pays an Intermediation Fee calculated as a percentage of the meter fare for each trip.
  • "Subscription Mode" means the billing mode in which the Driver pays a fixed monthly fee in advance and pays 0% Intermediation Fee on trips during the covered month.

1.3 Our Role

CaminoCabs Limited provides Intermediation Services only, that is, services facilitating Transportation Services being procured by Passengers and provided by Drivers through the CaminoCabs Platform. CaminoCabs is not a transportation company and does not provide Transportation Services directly.

Notwithstanding the use of the Platform, any agreement to provide Transportation Services constitutes a separate agreement between the Driver and the Passenger. CaminoCabs is not a party (directly or indirectly) to such agreements, and the making available of the Platform shall not give rise to any obligation on CaminoCabs in relation to such agreement and/or the provision of Transportation Services.

1.4 Your Status

You are an independent contractor, not an employee or agent of CaminoCabs. Nothing in these Terms creates an employment relationship, partnership, joint venture, or agency relationship between you and CaminoCabs. You are responsible for your own taxes, insurance, and compliance with all applicable laws and regulations. You shall not represent yourself or hold yourself out as a representative or employee of CaminoCabs.

1.5 Binding Agreement

You shall be bound at all times during the use of the CaminoCabs Driver App by the regulations applicable to you, in particular by Applicable Laws. You may accept Requests only to the extent admissible in accordance with Applicable Laws.

2. Eligibility and Registration

2.1 Eligibility Requirements

To register as a Driver on CaminoCabs, you must:

  • Be at least 18 years of age
  • Hold a valid Irish or EU driving licence
  • Hold a valid SPSV (Small Public Service Vehicle) licence issued by the National Transport Authority
  • Hold a valid Garda Paper Licence
  • Have valid vehicle insurance for SPSV use
  • Have a vehicle that meets SPSV requirements
  • Have a valid bank account in your name
  • Have a smartphone capable of running the CaminoCabs Driver app

2.2 Required Documents

You must upload and maintain the following documents:

Document Has Expiry Date
Profile Photo (clear face photo) No
Driving Licence (front) Yes
Driving Licence (back) No (shares expiry with front)
Garda Paper Licence Yes
Bank Statement (recent) No
Insurance Certificate (not window disc) Yes
SPSV Certificate (not window disc) Yes

2.3 Licences

You may only use the CaminoCabs Driver App if you:

  • Are in possession of all licences issued by the National Transport Authority ("NTA") and required under Applicable Laws to provide Transportation Services
  • Provide Transportation Services using an SPSV that is licensed by the NTA as a taxi to operate in the place in which the services are provided and to carry passengers
  • Own the SPSV, or rent it from a third party in accordance with Applicable Laws

All such licences shall be valid and effective at all times during your use of the App and the provision of Transportation Services. In the event that you are not in possession of such licences, you shall immediately discontinue providing Transportation Services via the App.

2.4 Registration Information

Prior to using the App, you shall register with CaminoCabs and furnish complete and accurate information as specified in the registration process. You shall ensure that all such information is kept accurate and complete by notifying CaminoCabs of any updates by email to info@caminocabs.ie.

2.5 Document Verification

All documents are reviewed by our team before your account is activated. Documents may be approved or rejected. If rejected, you will be informed of the reason and can upload a corrected document.

2.6 Document Renewal

You are responsible for keeping your documents up to date. We will send automatic reminders at 30, 14, and 7 days before expiry. When renewing a document:

  • Upload the new document through the App
  • Your current approved document remains valid while the renewal is being reviewed
  • If your document expires before the renewal is approved, your account may be suspended

2.7 Account Activation

Your account will be activated once all required documents have been approved. You will receive a notification when your account is ready.

2.8 Account Security

You shall keep your username and password safe and shall not disclose either to third parties, or provide them with access to the App. You shall be solely responsible for the confidentiality and security of your account. Any unauthorised third-party use must immediately be reported to CaminoCabs.

3. Platform Availability and Device Requirements

3.1 Platform "As Is"

The CaminoCabs Driver App is provided on an "as is" and "as available" basis. CaminoCabs cannot guarantee the continuous and uninterrupted availability or operation of the App and does not promise that the use of the App will always be secure, available, uninterrupted, or free of errors, or that any problems, defects, breakages or network security vulnerabilities will be corrected.

All warranties, representations, conditions and all other terms of any kind whatsoever implied by statute or common law are, to the fullest extent permitted by applicable law, hereby excluded.

3.2 No Guarantee of Availability

CaminoCabs shall endeavour to achieve maximum possible availability and to resolve any disruptions as quickly as reasonably possible. However, CaminoCabs:

  • Does not guarantee that Passengers will be available when you use the App
  • Does not guarantee any minimum number of trip requests
  • Does not guarantee any minimum level of earnings
  • Does not guarantee continuous availability of the Platform
  • Shall not be liable if it ceases, entirely or partially, temporarily or permanently, to make available the App

3.3 Service Interruption

CaminoCabs shall be entitled to discontinue the services offered via the App temporarily in whole or in part without prior notice. CaminoCabs may modify the App at any time in order to further develop and improve it in terms of quality. CaminoCabs or the manufacturer of your End-Device may also require you to update the App. CaminoCabs cannot guarantee that any updated version of the App shall continue to be compatible with your End-Device or its operating system.

3.4 Device Requirements

You shall be solely responsible for:

  • Internet access and associated costs
  • Technical requirements of your End-Device
  • The configuration and capability of the End-Device for using the App
  • The required software and hardware being up to date and compatible with the App

3.5 Device Mounting

The End-Device required for using the App shall be safely mounted in your vehicle at all times during the provision of Transportation Services, in compliance with all Road Safety Laws. You shall comply with all Road Safety Laws while using the End-Device.

3.6 Geolocation

In order for CaminoCabs to provide its Intermediation Services, your current location is tracked using geolocation services when you are online in the App. Failure to activate geolocation services shall prevent the provision of Intermediation Services to you by CaminoCabs. You must keep geolocation enabled while online.

4. Stripe Connect and Payments

4.1 Stripe Connect Account

Important: By registering as a Driver, you authorise CaminoCabs to create a Stripe Connect account on your behalf using the personal information you provide during registration (name, address, date of birth, IBAN). This account is essential for processing your payments and is subject to Stripe's Connected Account Agreement.

4.2 Payment Collection on Behalf of Driver

CaminoCabs invoices the Passenger and collects payment of the fare in the name and on behalf of the Driver, in accordance with the applicable fare as determined by the taximeter. By accepting these Terms, you assign your claim against the Passenger for payment of the fare to CaminoCabs for collection purposes.

When a Passenger pays by card through the App:

  1. The payment is collected by CaminoCabs through Stripe on your behalf
  2. CaminoCabs retains the Intermediation Fee from the collected fare (if applicable under your current billing mode)
  3. Your earnings (fare minus Intermediation Fee, if applicable, plus tips and tolls) are transferred to your Stripe Connect account
  4. Once funds are available in your Stripe Connect account, they are automatically transferred to your bank account on the next daily payout

For the avoidance of doubt, CaminoCabs acts as a collection agent in respect of fare payments. The fare revenue belongs to the Driver, and CaminoCabs deducts its Intermediation Fee (if applicable) before remitting the balance.

4.3 Daily Payouts

  • Payout schedule: Every morning at 6:00 AM
  • How it works: When a Passenger pays by card, the funds are deposited into your Stripe Connect account. Once Stripe has processed and cleared the funds, they are automatically transferred to your bank account on the next daily payout at 6:00 AM
  • Processing time: For established accounts, funds are typically available within 2-3 business days. For newly created accounts, Stripe may hold funds for up to 7 calendar days before they become available for payout
  • Minimum payout: €0.50. If your available balance is below €0.50, it will accumulate until the minimum is reached

4.4 Tips

Tips paid through the App are transferred to you in full (100%). CaminoCabs does not take any Intermediation Fee on tips. Tips are typically transferred immediately if your Stripe Connect account is active, otherwise they are included in your next daily payout.

4.5 Tolls

Toll amounts added to trips are transferred to you in full (100%). CaminoCabs does not take any Intermediation Fee on tolls.

4.6 Receipts and Invoicing

Notwithstanding that CaminoCabs invoices and collects payments from Passengers on your behalf, you shall be obliged to provide a Passenger with a copy of a taximeter receipt in respect of amounts paid if requested by the Passenger. You shall ultimately be responsible for compliance with your invoicing obligations, in particular with regard to the content of invoices provided by you, as well as any relevant VAT obligations.

5. Intermediation Fees and Billing Modes

5.1 Billing Modes

CaminoCabs offers two billing modes between which the Driver may choose on a monthly basis:

  • Commission Mode (default): The Driver pays an Intermediation Fee calculated as a percentage of the meter fare for each trip completed. This is the default billing mode for all Drivers upon registration.
  • Subscription Mode: The Driver pays a fixed monthly fee in advance and pays 0% Intermediation Fee on all trips during the covered month.

Full details of the applicable Intermediation Fee rates, subscription prices, selection window, renewal, expiration, and all related terms are set out in the Schedule of Fees (Intermediation Fees).

5.2 Intermediation Fee

The Driver shall pay to CaminoCabs the agreed Intermediation Fee for Transportation Services provided, in consideration for the Intermediation Services provided by CaminoCabs through the Platform. The Intermediation Fee is calculated in accordance with the Schedule of Fees (Intermediation Fees), as may be updated from time to time, and the Driver's current billing mode.

5.3 What the Intermediation Fee is Charged On

Component Intermediation Fee Charged?
Meter Fare Yes — in Commission Mode (see Schedule of Fees). No — in Subscription Mode (0%)
Tips No (100% to Driver)
Tolls No (100% to Driver)
Cancellation Fees No (100% to Driver)

5.4 Intermediation Fee Exemptions

In Commission Mode, you may be exempt from the Intermediation Fee in the following cases:

  • Reward Benefits: If you earn an Intermediation Fee-free benefit through the Rewards programme
  • Shop Purchases: If you purchase an Intermediation Fee-free period using CaminoPoints
  • Referral Rewards: If you receive an Intermediation Fee-free benefit through the Referral Programme

Intermediation Fee exemption is determined at the time you accept a trip and remains locked for that trip even if the benefit expires during the trip.

Drivers in Subscription Mode already benefit from 0% Intermediation Fee and cannot purchase or activate Intermediation Fee-free benefits. See the Schedule of Fees for full details.

5.5 Cash Trips (Commission Mode)

When a Passenger pays in cash and you are in Commission Mode:

  • You receive the full fare directly from the Passenger
  • The Intermediation Fee owed to CaminoCabs is recorded as a debt
  • This debt is automatically deducted from your next card payment earnings

5.6 Cash Payment Disputes

When a Passenger selects cash as payment method, the fare is payable directly by the Passenger to you at the end of the trip. CaminoCabs does not intermediate, guarantee, or assume responsibility for cash payments between you and the Passenger.

If a Passenger fails to pay the cash fare:

  • CaminoCabs is not liable for any loss you suffer as a result of a Passenger's failure to pay a cash fare. The payment obligation is between you and the Passenger
  • Report the incident: You may report the non-payment to CaminoCabs through the App. You are also entitled to report the matter directly to An Garda Síochána, as failure to pay a taxi fare may constitute a criminal offence under the Criminal Justice (Theft and Fraud Offences) Act 2001 ("making off without payment")
  • Account action: Upon receiving a report of non-payment, CaminoCabs may suspend or permanently terminate the Passenger's account
  • Cooperation with authorities: CaminoCabs will cooperate with An Garda Síochána and other competent law enforcement authorities by providing relevant Passenger and trip data upon receipt of a valid legal request, in accordance with GDPR Article 6(1)(c) (compliance with a legal obligation) and Article 6(1)(f) (legitimate interests, including the prevention and detection of crime)

5.7 Changes to Fees

CaminoCabs reserves the right to change the Intermediation Fee rates, subscription prices, and/or to impose additional fees from time to time. See Section 22 (Changes to These Terms) for the notice period that applies.

See the Schedule of Fees (Intermediation Fees) for full details.

6. Payment Holds and Passenger Debts

6.1 Pre-Authorisation (Payment Hold)

When a Passenger requests a trip and pays by card, CaminoCabs places a pre-authorisation hold on the Passenger's payment card for the estimated maximum fare. This hold reserves the funds on the Passenger's card but does not charge them until the trip is completed.

6.2 Trip Completion and Final Charge

At the end of the trip, the actual fare as determined by the taximeter is charged:

  • If the final fare is equal to or less than the held amount: Only the actual fare is charged. Any excess held amount is released automatically back to the Passenger's card
  • If the final fare exceeds the held amount: The held amount is charged in full, and CaminoCabs attempts to collect the additional difference from the Passenger's card

6.3 When Additional Collection is Required

Your earnings are protected: If the final fare exceeds the pre-authorised amount and the additional charge cannot be collected from the Passenger immediately, CaminoCabs will continue to pursue collection through automatic retry attempts and Passenger account restrictions until the balance is resolved. The Passenger's account is blocked from further bookings until any outstanding balance is cleared.

6.4 Destination Changes

Recommendation: If a Passenger wishes to change their drop-off location during a trip, we strongly recommend that the Passenger makes the change through the App rather than requesting the change verbally. When the destination is updated through the App, the system automatically recalculates the estimated fare and places an additional hold on the Passenger's card for the difference. This significantly reduces the risk of an unpaid fare and protects your earnings.

If the destination is changed verbally without updating the App, no additional hold is placed, and the risk of the final fare exceeding the original held amount — and a debt being created — is higher.

6.5 Debt Collection

  • The Passenger's account is blocked until the debt is paid
  • Automatic payment attempts are made on all saved cards
  • Email reminders are sent to the Passenger
  • The Passenger cannot delete their account or remove payment cards while a debt is outstanding

6.6 When Debt is Collected

Once the Passenger pays the outstanding debt, the funds are transferred to your Stripe Connect account and included in your next daily payout.

See the Schedule of Fees (Intermediation Fees) for full details on how payment holds and debt collection work.

7. Accepting and Completing Trips

7.1 Trip Requests

When you are online, you may receive trip requests from nearby Passengers. For each request, you will see:

  • Pickup location
  • Drop-off location (if provided)
  • Estimated fare range
  • Passenger rating and number of completed trips
  • Payment method (card or cash)

7.2 Request Notification

When a Passenger makes a Request, the system first notifies the nearest available Driver. If that Driver does not respond within the allotted time, the Request is then shown to other nearby Drivers. If two or more Drivers accept the same Request simultaneously, the Driver with the lower cancellation rate is given priority (see Section 7.6).

7.3 Accepting Trips

You are free to accept or decline any trip request. A Request may be accepted by pressing the "ACCEPT" button. There is no penalty for declining trip requests.

7.4 Fulfilling Requests

Once you accept a Request (including a pre-booked Request), we encourage you to complete the trip wherever possible. If you need to cancel after accepting, you may do so — however, please note that cancellations after acceptance are tracked and may affect your cancellation rate (see Section 7.5).

7.5 Cancellation Rate

To ensure a quality and reliable service for Passengers, your cancellation rate is tracked. If you cancel a trip after accepting it, your cancellation rate is affected. The impact depends on how quickly you cancel:

  • Quick cancellation (within seconds of accepting): Minimal impact
  • Late cancellation (after several minutes or after starting navigation): Significant impact

7.6 How Cancellation Rate is Used

Your cancellation rate is used as a tiebreaker in the following situations:

  • Trip assignment: When two or more Drivers accept the same Request simultaneously, the Driver with the lower cancellation rate is given priority
  • Reward challenges: When two or more Drivers are tied in a reward challenge (e.g., same number of qualifying trips), the Driver with the lower cancellation rate wins the tiebreaker

You can view your current cancellation rate at any time in your Driver profile within the App. A low cancellation rate reflects your commitment to Passengers and gives you a competitive advantage. We encourage all drivers to honour accepted trips where possible, as a reliable and consistent service benefits the entire CaminoCabs community — drivers and passengers alike.

7.7 Completing Trips

You must:

  • Use the taximeter for all trips
  • Follow the route requested by the Passenger or the most efficient route
  • Enter the correct fare from the taximeter at the end of the trip
  • Offer a taximeter receipt to the Passenger

7.8 Online Status

Whilst actively providing Transportation Services, you shall update your status as 'online' or 'offline' in the App. Only Drivers showing their status as being 'online' shall be able to view and accept new Requests.

7.9 Prebooks (Scheduled Rides)

You may accept Prebook requests for future trips. Once accepted:

  • You must activate the trip at the scheduled time
  • If you cannot complete the Prebook, cancel as early as possible
  • Repeated Prebook cancellations may affect your account

8. Signals (Partner Drivers Only)

8.1 What are Signals?

Signals allow Passengers to broadcast their pickup request to multiple nearby Partner Drivers simultaneously. Signals are only available to Partner Drivers.

8.2 Earning CaminoPoints from Signals

When you complete a pickup from a Signal, you earn CaminoPoints. The number of points earned may vary and can be changed by CaminoCabs at any time.

8.3 Signal Verification

Points are awarded when the pickup is verified (Passenger confirms you have arrived or trip starts).

9. CaminoPoints and Shop (Partner Drivers)

9.1 Earning CaminoPoints

Partner Drivers can earn CaminoPoints by:

  • Completing Signal pickups
  • Bonus promotions
  • Admin adjustments

The number of points earned per action may change at any time. Earning of CaminoPoints may be restricted depending on your billing mode. See the Schedule of Fees for details.

9.2 Using CaminoPoints

Points can be redeemed in the Shop for benefits such as:

  • Intermediation Fee-free periods (hours, days, or weeks)
  • Physical items
  • Cash rewards

Some Shop items may be restricted depending on your billing mode. See the Schedule of Fees for details.

9.3 Point Expiration

CaminoPoints do not expire while your account remains active.

9.4 Benefit Activation

When you purchase or earn a benefit:

  • You have 30 days to activate it
  • Once activated, it runs for its specified duration
  • Some benefits may have time restrictions (e.g., only valid 18:00-23:00)
  • You can only have one active Intermediation Fee-exempt benefit at a time
  • You may hold a maximum of two pending (unactivated) benefits at any time

10. Rewards Programme

10.1 Types of Rewards

CaminoCabs may offer reward challenges:

  • Individual Rewards: Complete a target number of trips first to win
  • Collective Rewards (Lottery): Each qualifying trip earns a lottery entry; winner drawn at random

10.2 Reward Conditions

Rewards may have specific conditions such as:

  • Time restrictions (e.g., peak hours only)
  • Day restrictions (e.g., weekends only)
  • Minimum fare requirements
  • Pickup zone requirements

10.3 Prizes

Prizes may include:

  • Intermediation Fee-free periods
  • Physical items
  • Cash rewards
  • Badges

Participation in certain challenges may be restricted depending on your billing mode. See the Schedule of Fees for details.

10.4 Bonuses

Any Driver bonuses or financial incentives that may be offered by CaminoCabs from time to time (whether as once-off bonuses or ongoing arrangements) and that may become payable as a result of meeting applicable criteria shall be separate from and in addition to your regular earnings.

11. Rating System

11.1 Passenger Ratings

After each trip, you may rate the Passenger on a scale of 1 to 5 stars. If you rate 2 stars or below, you must provide a written explanation.

11.2 Your Driver Rating

Passengers rate you after each trip. You agree and accept that Passengers may rate the services rendered by you. Your rating is visible to Passengers when they receive your trip acceptance. Such ratings shall be available for so long as you provide Transportation Services via the App.

11.3 Low Ratings

Ratings of 2 stars or below from Passengers require a written explanation and are reviewed by administrators before being applied to your profile.

12. Driver Conduct and Responsibilities

12.1 Your Responsibilities

As a Driver, you agree to:

  • Maintain all required licences and documents valid at all times
  • Keep your vehicle in safe, roadworthy condition meeting industry safety standards
  • Use the taximeter for all trips
  • Charge only the fare shown on the taximeter plus any applicable extras (tolls)
  • Offer a taximeter receipt to every Passenger
  • Treat Passengers with respect and professionalism
  • Follow all traffic laws, Applicable Laws, and NTA regulations
  • Comply with all Road Safety Laws
  • Not discriminate against Passengers
  • Transport assistance dogs
  • Possess all insurances required by Applicable Laws and Road Safety Laws
  • Inform CaminoCabs without undue delay of any changes that limit, terminate or otherwise affect your right or ability to provide Transportation Services

12.2 Prohibited Conduct

You must not:

  • Accept trips while under the influence of alcohol or drugs
  • Use your phone while driving (except for navigation with safely mounted device)
  • Behave in an abusive, threatening, or inappropriate manner
  • Overcharge Passengers
  • Refuse trips based on destination (unless safety concerns)
  • Share Passenger personal information with any third party
  • Use the platform for any illegal purpose
  • Engage in any criminal, illegal or other behaviour that causes or may cause damage to the reputation of CaminoCabs

13. Prohibited Use of the Platform

You shall use the App only for lawful purposes and as permitted by these Terms. Except to the extent that CaminoCabs cannot prohibit such acts by law, you shall not:

  • Use the App in any unlawful or fraudulent manner, for any unlawful or illegal purpose, or in any manner inconsistent with these Terms
  • Act fraudulently or maliciously, for example, by hacking into or inserting malicious code, including viruses, or harmful data, into the App, any related operating system or any digital content, software, systems or networks owned or licensed by any third party
  • Translate, adapt, vary, modify, disassemble, decompile or reverse engineer the App or create derivative works of the same for any purpose without CaminoCabs' prior written consent
  • Do anything which might infringe, prejudice or otherwise affect the validity of CaminoCabs' intellectual property rights or those of any third party through your use of the App
  • Transmit any material that is defamatory, offensive, threatening or otherwise objectionable as part of your use of the App
  • Use the App in a way that could damage, disable, overburden, impair or compromise CaminoCabs' systems or security or interfere with other users
  • Collect or harvest any information or data from any of CaminoCabs' systems
  • Use the App in any way that causes or may cause damage to the reputation of CaminoCabs
  • Send any unsolicited or unauthorised advertising, promotional materials, junk mail, spam, or other form of solicitation through the App
  • Use the App for any commercial purpose or the benefit of any third party except as permitted by these Terms
  • Impersonate or misrepresent your affiliation with any person or entity (including CaminoCabs)
  • Provide, or otherwise make available, the App in any form, in whole or in part, to any person without prior written consent from CaminoCabs
  • Personally, or through third parties, bypass or modify the security precautions of the App
  • Cause, authorise, encourage or enable any other individual to do any of the foregoing

14. Protection of Passenger Data

Important: Any personal data of Passengers or potential Passengers that is shared with you via the App must not be used by you for any purposes other than providing Transportation Services, and must not be disclosed to third parties without the prior consent of CaminoCabs and the Passenger.

You shall comply with all of your obligations under the General Data Protection Regulation (GDPR), the Data Protection Acts 1988-2018, and any guidance issued by the Data Protection Commission in Ireland.

Data you receive about Passengers (such as name, phone number, pickup/drop-off locations) is provided solely for the purpose of completing the trip. You must:

  • Not contact Passengers outside of the App for any purpose unrelated to a current trip
  • Not store Passenger contact information beyond what is necessary for the trip
  • Not share Passenger information with any third party
  • Delete any Passenger data once it is no longer needed

15. Account Suspension and Termination

15.1 Grounds for Suspension or Exclusion

You may be restricted, suspended or excluded from the use of the App, whether temporarily or permanently or in whole or in part, in the sole discretion of CaminoCabs, on any one or more of the following grounds:

  • A proven or suspected material breach of these Terms
  • Failure to comply with Applicable Laws or Road Safety Laws
  • Your documents expire and are not renewed
  • You receive serious complaints from Passengers
  • Your rating falls significantly below acceptable standards
  • You engage in fraudulent activity
  • Criminal conviction or behaviour or arrest by authorities
  • Repeated violations of these Terms, Applicable Laws, or Road Safety Laws
  • Required by law or regulatory authority
  • Any other action(s) that, in the opinion of CaminoCabs, constitute a repudiation of these Terms

15.2 Suspension Procedure

Where CaminoCabs decides to restrict or suspend your account, it shall, no later than the notification of the restriction or suspension, provide you with a statement of the reasons for that decision in writing (which may include email or notification through the App).

15.3 Termination Procedure

Where CaminoCabs decides to terminate your account, it shall provide you, at least thirty (30) days prior to the termination taking effect, with a statement of the reasons for that decision in writing (which may include email).

15.4 Exceptions to Notice Period

The notice period in Section 15.3 shall not apply where CaminoCabs:

  • Is subject to a legal or regulatory obligation which requires it to terminate in a manner which does not allow it to respect that notice period
  • Is entitled to terminate under applicable law
  • Can demonstrate that you have repeatedly breached these Terms
  • Has determined that you have engaged in fraudulent activities

In such event, you shall be provided with a statement of reasons for that decision in writing without undue delay.

15.5 Representations

In the case of a restriction, suspension or termination, you shall have the opportunity to make representations, including to clarify the facts and circumstances, by contacting info@caminocabs.ie. CaminoCabs may amend or revoke the decision taken. In the event of CaminoCabs revoking any such decision, it shall reinstate your access to the App without undue delay.

15.6 Termination by You

You may terminate these Terms with immediate effect, and without giving any reason, at any time by giving notice to CaminoCabs (including by email to info@caminocabs.ie). For the purpose of this section, it is sufficient for you to simply uninstall the App from your End-Device.

15.7 Effect of Termination

Upon termination of these Terms, for any reason:

  • All rights granted to you under these Terms shall cease
  • You must cease all activities authorised by these Terms, including providing Transportation Services through the App
  • You must immediately remove the App from any End-Device in your possession
  • Any pending earnings will be paid out on the next payout date (subject to minimum threshold)
  • Any outstanding debts owed to CaminoCabs must be settled
  • Any active subscription is not refundable for the remaining period
  • You remain bound by the obligations set forth herein which are intended to survive termination

15.8 Account Deletion

You may request deletion of your account by contacting info@caminocabs.ie. You cannot delete your account if you have outstanding debts or pending payouts. See our Privacy Notice for details on data retention.

16. Limitation of Liability

16.1 Intermediation Services Provider

CaminoCabs provides Intermediation Services only, facilitating connections between Drivers and Passengers through the Platform. CaminoCabs does not provide Transportation Services directly. The Transportation Services contract is between you and the Passenger.

16.2 Exclusion of Liability

Nothing in these Terms shall exclude or limit in any way the liability of either party for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any matter for which it would be illegal or unlawful to exclude or limit liability.

16.3 Excluded Losses

Subject to Section 16.2 and to the fullest extent permitted by law, CaminoCabs accepts no liability for any of the following losses or damages (whether such losses or damages were foreseen, foreseeable, known or otherwise):

  • Loss of income or revenue
  • Loss of business
  • Loss of opportunity, goodwill or reputation
  • Loss of profits or contracts (whether actual or anticipated)
  • Loss of anticipated savings
  • Loss of, damage to or corruption of data
  • Waste of management or office time
  • Any indirect or consequential loss howsoever caused

16.4 Liability Cap

In the event that CaminoCabs is found to be liable to you for any reason, CaminoCabs' total aggregate liability shall be limited to the maximum extent permitted by applicable Irish and European law.

16.5 No Liability for Third Parties

CaminoCabs shall not be liable, and accepts no responsibility, for any matter related to the behaviour of Passengers, potential Passengers, other Drivers or third parties.

16.6 No Liability for Errors

CaminoCabs shall not be liable for any damage caused by errors or omissions, inaccuracy or incompleteness of any information, instructions or scripts provided by you while using the App.

16.7 Force Majeure

Neither party shall be liable to the other in contract, tort (including, without limitation, negligence) or otherwise for any failure or delay in the performance of any of its obligations under these Terms which is caused by any event or circumstances beyond its reasonable control, including but not limited to strikes, lock-outs, failure of a utility service or transport or telecommunications network, act of God, pandemic, epidemic, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, accident, fire, flood, or storm.

17. Indemnification

You shall indemnify and keep indemnified CaminoCabs from and against any and all liabilities, claims, demands, costs, expenses, obligations, damages, judgments, proceedings, actions and losses arising out of or in connection with:

  • Your use of the App
  • Any breach of these Terms by you
  • Any breach of Applicable Laws or Road Safety Laws by you
  • Any claim by a third party (including Passengers) in connection with the provision of Transportation Services by you
  • Your failure to comply with your tax obligations

You shall immediately notify CaminoCabs of any actual or threatened claim and provide CaminoCabs with all relevant information relating to the claim.

18. Insurance and Tax Liability

18.1 Insurance

You are responsible for maintaining adequate insurance coverage for your vehicle and SPSV operations as required by Applicable Laws and Road Safety Laws. CaminoCabs does not provide insurance coverage for Drivers.

18.2 Tax Responsibility

You shall remain liable and responsible for all tax liabilities (including income tax and value added tax) in respect of any earnings made under these Terms. You hereby agree to indemnify and keep indemnified CaminoCabs on demand against any claims or demands that may be made by Revenue or other relevant authorities in respect of such tax liabilities.

19. Intellectual Property

19.1 Ownership

The CaminoCabs name, logo, App, and all related content are the property of CaminoCabs Limited. You acknowledge that all intellectual property rights in the App shall remain with CaminoCabs. You acknowledge that you have no right to have access to the App in either object or source-code form.

19.2 Licence

In consideration of you agreeing to abide by these Terms, CaminoCabs grants to you a limited, non-exclusive, non-transferable, revocable, royalty-free licence to use the App, on these Terms, solely for the purpose of providing Transportation Services through the App until terminated in accordance with these Terms.

19.3 Restrictions

You may not copy, modify, distribute, or create derivative works based on our intellectual property without our written permission. You are not authorised to use the logo of CaminoCabs or mention the name of CaminoCabs for your own purposes without prior written consent.

20. Confidentiality

20.1 Confidential Information

You shall keep confidential any confidential information belonging to CaminoCabs, including but not limited to:

  • Information of a technical, financial, organisational, commercial or strategic nature
  • Information relating to Passengers
  • Business processes and methods
  • Any information that a reasonable person would treat as confidential

20.2 Obligations

You shall not, without the prior written consent of CaminoCabs, use, disclose, copy or modify confidential information other than as necessary for the provision of Transportation Services under these Terms.

20.3 Survival

The confidentiality obligations contained in this section shall survive the termination of these Terms.

21. Data Protection

You are aware and accept that personal data shall be collected, processed and used by CaminoCabs in connection with the Intermediation Services provided through the App, in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Acts 1988-2018. CaminoCabs' Privacy Notice shall apply in respect of any such processing and is available at Privacy Notice for Drivers.

22. Changes to These Terms

22.1 Notice of Changes

CaminoCabs reserves the right to amend these Terms upon written notice to you. The notice period for any modifications shall be at least fifteen (15) days prior to the amendment taking effect.

22.2 Notification Method

We will notify you of changes by:

  • Posting a notice in the App
  • Sending you an email or push notification
  • Updating the "Last updated" date at the top of this document

22.3 Your Rights

You shall be entitled to refuse any such amendment and terminate these Terms upon the provision of written notice before the changes take effect. If you do not exercise your right to termination within the notice period, you shall be deemed to have accepted such amendment. Continued use of the App after the notification period has expired shall be deemed acceptance of such amendment.

22.4 Exceptions to Notice Period

The notice period shall not apply where CaminoCabs:

  • Is subject to a legal or regulatory obligation which requires it to amend these Terms
  • Has to amend these Terms exceptionally to address an unforeseen and imminent danger related to defending the Platform or any users thereof from fraud, malware, spam, data breaches or other cybersecurity risks

23. Governing Law and Disputes

23.1 Governing Law

These Terms and Conditions and any non-contractual obligations arising out of or in connection with them shall be governed by and construed in accordance with the laws of Ireland.

23.2 Dispute Resolution

If you have a dispute with CaminoCabs, please contact us first at info@caminocabs.ie. We will attempt to resolve disputes amicably.

23.3 Jurisdiction

The Irish courts shall have jurisdiction to hear, determine and settle any dispute arising out of or in connection with these Terms and any non-contractual obligations arising out of or in connection with them. The parties submit to the jurisdiction of the Irish courts for that purpose.

24. NTA Regulations

As a licensed SPSV driver, you are subject to regulations set by the National Transport Authority. CaminoCabs does not replace or supersede NTA requirements. For information on SPSV regulations, visit:

National Transport Authority

Website: www.transportforireland.ie

25. Assignment

You may not assign, transfer any rights, or purport to transfer, sub-contract or delegate any of your obligations under these Terms without CaminoCabs' prior written consent. Any attempt to do so without such consent shall be void.

CaminoCabs may assign or transfer the benefit of any rights under these Terms, at its sole discretion, without restriction. CaminoCabs may at any time transfer by way of novation its rights and obligations under these Terms, and upon completion of any such novation, CaminoCabs shall be released from, and shall have no further obligations under, these Terms.

26. Notices

Any notices or other communications required under these Terms, including those regarding any amendment to these Terms, shall be in writing and given:

  • By CaminoCabs via email (to the address that you provide during the registration process)
  • By posting on the App

For notices made by email, the date of receipt will be deemed the date on which such notice is transmitted.

27. Waiver

The failure of CaminoCabs to enforce any right or provision of these Terms shall not constitute a waiver of future enforcement of that right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorised representative of CaminoCabs.

28. Contact Us

CaminoCabs Limited

Prospect Hill, Finglas
Dublin, Ireland

Email: info@caminocabs.ie

Company Registration: 806705

29. Severability

Should any provision of these Terms be invalid or unenforceable or should they contain a gap, this shall not affect the validity of the remaining provisions. Instead of the invalid provision or for the remediation of the gap, a provision shall be incorporated to give effect to the purpose of these Terms.

30. Fraud Policy

You undertake to comply at all times with CaminoCabs' Fraud Policy. The Fraud Policy sets out the activities that CaminoCabs considers fraudulent and the consequences of engaging in such activities.

Fraudulent activities include, but are not limited to:

  • Intermediation Fee fraud and cash under-reporting
  • Creating fake trips
  • Signal verification fraud
  • Reward manipulation
  • GPS/location spoofing
  • Rating fraud
  • Cancellation abuse
  • Overcharging passengers
  • Account duplication
  • Cooperation with fraudulent passengers
  • Device and app manipulation
  • Document fraud
  • Money laundering

In the event of any breach of the Fraud Policy, CaminoCabs shall be entitled to:

  • Restrict or suspend your account
  • Terminate your account immediately and without notice
  • Withhold any payments deemed to arise from fraudulent activity
  • Report the matter to the appropriate authorities
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